1. Enter the Parcel Tracking Number or Balikbayan Box Tracking Number or Bill of Lading Number in the search box above.
2. Click Search button.
3. If you want to follow up on the status of your parcel OR balikbayan box, please open a ticket at BOC CUSTOMER CARE PORTAL and a Customer Officer will attend to your inquiries.
4. For more information, visit our Frequently Asked Questions (FAQs) page.